Privacy Policy

What we collect

Your contact details (name, email or phone), the language and area you need, the type of care, and any details you choose to share to arrange your visit.

Health information (such as symptoms) is “special care-required personal information” under Japanese law. We only collect it with your opt-in consent, and we ask you not to include detailed symptoms in the request form.

How we use it

Only to arrange your appointment, to contact you about your request, and to improve the service. We do not sell your information.

Sharing

We share what is needed to arrange your visit with the clinic, with your consent. We do not provide your data on an opt-out basis.

Processing outside Japan

Our hosting and email providers operate in the United States (e.g. Vercel, Resend). By using Curae you consent, under Article 28 of the Act, to your information being processed outside Japan, where data-protection rules may differ. We take reasonable measures to protect it.

Retention & your rights

We keep your information only as long as needed to coordinate your request. You may ask us to access, correct, or delete your data at any time.

Contact us at the email shown at the bottom of this page for any privacy request.