See a doctor by video (オンライン診療)
Some clinics on Curae offer online consultations (オンライン診療): a secure video visit from home, in a language you're comfortable with. Book a time, and the clinic sends you a link.
How it works
- 1
Book a time
Pick an online appointment on the clinic's page. Booking works exactly like an in-person visit, you just choose “Online”.
- 2
Get your link
The clinic sends a secure video link before your appointment. There's usually no app to install; the clinic will tell you if there is.
- 3
Have your documents ready
Keep your photo ID and a payment card nearby. Join from a quiet, well-lit place with a stable connection.
- 4
Talk to the doctor
Meet by video, discuss your symptoms, and get advice, a prescription, or a referral. Prescriptions are sent to you or a pharmacy per the clinic's process.
Good for
- Follow-ups and repeat prescriptions
- Minor illnesses and general questions
- Mental health and counseling sessions
- Getting advice before deciding to visit in person
When an in-person visit is needed
Online care can't replace a physical exam, tests, imaging, or emergencies. If your condition needs hands-on care, the doctor will ask you to come in, and Curae makes it easy to book that too.
In an emergency, call 119 (ambulance) or go to the nearest emergency room, don't wait for an online appointment.